Exciting News: August 18, 2025

Fox Delivery is now part of the Specialized Transport Systems (STS) family of carriers.

Effective September 1, 2025, all shipments for Fox Delivery & STS are to be redirected to the following location:

Specialized Transport Systems
120 Griffin Drive
Panama City Beach, FL 32413

Shipments currently in transit may also be redirected to this address, which is located within the same business park as the former Fox Delivery facility.

Please note that the Fox Delivery facility will be phased out during the month of September. Beginning October 1, 2025, the Fox facility will no longer accept deliveries. At that time, all shipments must be sent directly to Specialized Transport Systems at the address listed above.

With our Environmental Control at Our New Facility
Our new warehouse was constructed to modern building standards with high-performance insulation and sealed exterior walls to reduce temperature swings and environmental intrusion. We have engineered a storage environment to meet the key performance criteria typically associated with climate-controlled storage.

• Humidity Control: Commercial-grade dehumidifiers maintain relative humidity between 45–55%, which is the optimal range for preventing mold, mildew, rust, and warping of sensitive materials such as wood, leather, paper, and textiles.
• Air Circulation: High-capacity circulation fans ensure continuous airflow throughout the facility, preventing stagnant air pockets and promoting uniform environmental conditions.
• Temperature Moderation: The building’s insulation and construction design help maintain stable temperatures, significantly reducing rapid fluctuations that can damage stored items.
• Continuous Monitoring: Environmental sensors record and track temperature and humidity levels, with alerts set to notify staff of any deviation from established safe parameters.

While we do not artificially cool the space via air conditioning, our combined approach of humidity regulation, airflow management, and insulated construction provides a protective storage environment comparable to industry-recognized “climate-controlled” standards.

Specialized Transport Systems (STS) Acquires Fox Delivery, Expanding Service Reach and Honoring a 27-Year Legacy

Panama City Beach, FL – August 25, 2025 – Specialized Transport Systems (STS) proudly announces the acquisition of Fox Delivery, a respected regional delivery provider founded and operated by Daniel Fox. For more than 27 years, Fox Delivery has earned a trusted reputation for timely, reliable, and customer-first transportation services across the region.

This acquisition represents a major milestone for STS, strengthening its service footprint and preserving the legacy of a highly regarded industry leader. Daniel Fox’s dedication to operational excellence and client satisfaction has set a benchmark that STS is committed to upholding—and enhancing.

“We are honored to carry forward the legacy Daniel and his team have built,” said Kirk Berube, President of STS. “With more than 50 years of combined industry expertise between our teams, we are well-positioned to build on that strong foundation and deliver even greater value to our customers.”

What Clients Can Expect:

• Seamless Continuity: All current operations, routes, and team members will remain in place to ensure uninterrupted service.
• Enhanced Capabilities: STS will integrate advanced technology, additional resources, and expanded logistics expertise to further streamline operations.
• The Same Friendly Faces: Clients will continue working with the trusted drivers and representatives they know—now backed by the full strength of the STS team.

Daniel Fox expressed confidence in the transition:

“I’m proud of what we’ve built at Fox Delivery. Partnering with STS ensures our clients remain in good hands, with a company that shares our values and commitment to excellence.”

STS warmly welcomes all Fox Delivery clients into the STS family and looks forward to serving them with the same dependable, professional, and efficient delivery solutions—now with even more resources to support their needs.

For more information, please visit www.ship-sts.com or contact service@ship-sts.com.

President STS

The STS Auto Reservation System is a smart scheduling tool that simplifies how you manage and confirm your orders. First, you need to log in to the admin panel. Once an “Admin” schedules an order, you will receive an email. Now, you have to click on the “Schedule Order” button. After clicking the button, you will be redirected to the page from where you can review the order and schedule an available date, add any special instructions, and then submit your request—all in a few seconds.

If there is any conflict with the selected date, one of our team members will contact you to reschedule.

Step 1:-  Admin Panel Screen

• Log in to the ‘Admin’ Panel

Click on the ‘Scheduling’ tab located on the left-hand side of the Admin Panel screen.

• In the dropdown menu, select ‘Order Avail to Schedule’, you will be redirected to a list of all orders that are ready to be scheduled.
• At the top of this page, switch between the ‘Pickup’ and ‘Delivery’ tabs based on the type of order you want to schedule.
• On the far right of each order entry, you will find an ‘Actions’ column. Under the Actions column, with the following options:
  • ‘Send Mail’ for auto-scheduling. When clicked, it sends an email to the address listed in the ‘Address’ column of that order. 
  • If an email has already been sent, a ‘Resend Mail’ option will appear. Clicking this will send another scheduling email to the same address listed in the ‘Address’ column.
  • If the zip code is not available in the system, the ‘Actions’ column will display an option to ‘Add Zipcode to Territory’ before you can proceed with scheduling.
  • If you need to send scheduling emails for multiple orders at once, simply select the desired orders and click the ‘Send Mail’ button located at the top-right corner of the page. 

Step 2:- Schedule & Add Instructions

Once the email is sent from the admin panel, the recipient receives it with a ‘Click Here To Schedule’ button included in the email body.

When the recipient clicks the ‘Click Here To Schedule’ button, they will be redirected to our system platform. There, they can select a preferred date and time window for scheduling and click the Submit button to confirm. Additionally, there is an optional field for entering any special instructions.

After successfully scheduling, the customer will see a confirmation screen.

• Now go back to the Admin Panel and click on the Scheduling tab. Under the Scheduling tab, select the Volume Settings option. In this, you can view the number of booked orders out of the required orders for a specific date and territory. 
• To manually update these numbers: 
• Click the lock icon to unlock and enable editing of the fields.

After making your changes, click the lock icon again to save them.

Step 3:- View Scheduled Orders in Admin Panel

• After a customer completes scheduling, the admin can view the order in the Admin Panel.
• Go to the Scheduling drop-down menu.
• A list of all responded orders will be displayed.
• Click on the Order# of any entry to open a new page with full order details.
• On the Order Details page, you can check the Status of the order and the Scheduled Pickup Date & Window.

• You can also view other order details, such as ‘Special instructions’ added to the ‘order notes‘ section. Also, all the ‘Auto reservations’ can be checked under order notes.

A Log History is also maintained on this page, capturing all actions performed related to the order.

After successful scheduling from the customer’s end, the order count will increase by one. This updated count is displayed next to both the Scheduling tab and the Order Responded section.

• Click on the ‘Order Responded‘, you can add Review Notes for any responded order. These notes will appear under Order Notes on the order’s detail page.
• Once Review Notes are added to a responded order, the order is removed from the Order Responded list and moved to the Order Reviewed section under the Scheduling tab in the Admin Panel.

Note:-
When anybody adds a review to any of the ‘responded orders’, the order will no longer appear in that section and will show up under the ‘Order responded’ tab for all users.

Navigate to Scheduling > Order Reviewed to see a list of all the orders you have already reviewed.

Under the Scheduling tab, you will find an option for ‘Order not in service area’, which lists all orders with zip codes that are not within our serviceable areas.

• The Admin can assign those zip codes to the appropriate territory directly from this section, if needed. 

Note:-
Once a zip code is successfully added to a territory, the order will be removed from the ‘Order not in service area’ list and moved to the ‘Order avail to schedule’ list.

For placing an order on our system, there are two ways. First, after accepting the estimate quote, a user can place an order. 

Or, in the second way, the user has to order directly from the dashboard without ‘requesting for quote’.

Here are some necessary details users have to fill out for placing an order, and for these details, the user will be redirected to a page. Below written are the details users have to fill out:

1. Order Details: It contains types of order, date, addresses of origin and destination.
2. Billing Information: In this, the user has to fill out the billing method such as credit card information, or the user can pay using nmi, or opt for payment after delivery (it is an offline option).
3. Choose Service Level: Residential Moving, White Glove, Threshold.
4. Items: Height, weight, type of packaging, description, and quantity, etc.
5. Valuation: In which you can choose the coverage of insurance.
6. Extra Add-On: You can add if any extra work is needed and more!

When you fill out all these necessary details, you have to click on the submit button. After that, the order will be placed, and it will start showing on the order list on the dashboard.

After submitting successfully, our team will take over this and will start the process in the warehouse hub. There are two types of Orders:

1. Pickup and Delivery: Basically, in this type of order, first we schedule pickup with the customer. Then our team goes as scheduled to the client, picks up the order, captures the item images, fills out the survey and collects the customer’s digital signature, and brings the order to the warehouse hub. Our inspection team will inspect the order after reaching the warehouse and schedule it for delivery. After all this, the order will be dispatched to the delivery address for delivery. On delivery, our team will collect data for delivery proofs, pictures of the item, scan the receipt documents, and more. Our team will unpack and properly assemble the order and do all extra add-ons which are added/purchased by the customer.
2. Receive-In and Delivery:
   This is the second type of order, in which the customer himself delivers the order to our warehouse hub. After that, our inspection team inspects the order and schedules it for delivery. Now the order will be dispatched to the delivery address for delivery. On delivery, our team will collect some things for proof, pictures of the items, scan receipt documents, all for proof. Our team will unpack and assemble the order and will do other extra add-on things which are added/purchased by the customer.

Tracking:

For order tracking, the customer can track the order from the dashboard or with the unique order ID without even logging in to the website.

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In this post, we will discuss Quote Management. On the Quote Management page, the user can check the details of the requested quotations if they have submitted any. On this page, the user can also request a new quote for their order.

To request a quote, the user has to click on the Request button. After that, the user will be redirected to a page where they have to fill in some necessary details about the order. The details required are listed below:

1. Select the Order Type – Pickup and Delivery, or Receive In and Delivery.
   
2. Destination and Origin Address and Contact Details
   
3. Select a Service Level – Options include Threshold Delivery, Residential Moving, or White Glove Service.
   
4. Item Details – Type of Packaging, Height and Weight, Description, Quantity, etc.
   
5. Valuation – For Insurance Coverage
   
6. Extra Add-ons if Needed – Some extra work needed or something similar
   

After completing all these steps and filling in the required information, the user has to click on the Submit button to successfully submit the quote request.After submission, the quote will be sent to us for evaluation. On the dashboard, the user can check their quote, which will be marked as “Waiting For Response.” After reviewing the quote request, we will send an email to the user with the estimated price, which the user can also view in the dashboard section.

The user has two options to accept the estimate through the email or directly on the quote page. If the user wants to convert the quote into an order, they can also do that from there.

If you have any doubts, queries, or are not satisfied with the estimate, please feel free to contact us via email or phone.

STS makes it easy to access your inventory data in one place with our Inventory Management Software. Track and manage your stock in real time to save time and reduce errors. Simply log in to your account, and you will be redirected to your personalized dashboard.

On the Dashboard Page, the “Actions” button is located at the top-right corner of the screen. This button has a

small dropdown arrow next to it.

Click on the ‘Actions‘ button, and three options will appear: ‘New Order‘, ‘Inventory‘ and ‘Receiver Order’. To view your inventory details, simply click on the ‘Inventory‘ option. This will take you to the Inventory page, where you can access and manage your stock information.

Inside the Inventory Management page, there are three tabs: ‘Dashboard‘, ‘Category‘, and ‘Items‘. By default, the screen opens on the ‘Dashboard’ tab. 

On the Dashboard Tab, you will see three key summary boxes :

Total Categories: The number of product categories you have created.
Total Items: Your overall item count across all categories.
Low Stock Items: The Number of items is currently below your defined stock threshold.

In the Category tab, you will find a list of all item categories along with key details such as the category Name, Status (active or inactive), and the Date it was created on. You can also use the search bar to quickly find and view specific category details.

In the Items tab, you will have two options – “All Items” and “Low Items in Stock”.

In the “All Items” Option, you will see a complete list of all inventory items along with detailed information. This includes the category name, SKU (Stock Keeping Unit), item description, dimensions, stock quantity, status (active or inactive), and the creation date. In STS, all this information is displayed in a structured format for easy viewing and management.

In the “Low Items in Stock” option, you will find a list of items with a stock quantity less than or equal to 10. Each item includes detailed information such as the category name, SKU (Stock Keeping Unit – a unique identifier), description, dimensions, stock quantity, status (active or inactive), and the creation date. This option helps you quickly identify and manage items that need to be restocked.

After successfully login, a user will land on the dashboard page.

The STS Customer Dashboard provides easy access to four main functions: Payments, My Quotes, Actions and Archive Orders. On this page, you will see a list of your Orders (if any), along with complete details for each.

From the dashboard, you can: 

• Cancel orders
• Print Order, Invoice, or Delivery Slip
• Add notes to orders, allowing for direct communication and dialogue with our team

This dashboard is designed to give you full control and visibility over your account and orders in one convenient place.

STS provides a quick and easy registration process, allowing new customers to create their accounts effortlessly. Once registered, you get instant access to your personalized dashboard, where you can manage all your deliveries and services in one place. Join STS and enjoy smooth, efficient logistics management from day one.

New to STS? Click Register and fill in your basic details to create your account.

After registering, simply click ‘Log In’ to access your dashboard and start managing your account.

At STS, we’re committed to giving you the elevated experience you deserve from both a design and delivery perspective.

We understand that selecting a provider involves weighing cost, but just as importantly, you need a partner with experience, reliability, and advanced technology—especially when managing a project remotely. Clear and consistent communication is critical, and that’s exactly where we excel.

While we’re new to the Emerald Coast, our management team brings over 50 years of combined experience in the residential delivery space. Prior to relocating, our ownership operated a multi-facility white-glove delivery company in California, completing over 50,000 deliveries annually for top-tier clients. After selling that business, we moved to Florida to be closer to family—and saw an opportunity to bring something fresh and much-needed to this market.

One of our key differentiators is our proprietary technology, built specifically for designers managing projects across multiple regions. This platform has already begun transforming how designers and showrooms operate here, and we’re proud to be setting a new standard.

Here’s what you can expect when working with STS:

• Upfront, exact pricing before project acceptance—no surprises.
• Real-time updates and photos for receiving, pickup, and delivery accessible on your computer or mobile device.
• Secure, professional crews—all background-checked and trained to operate in high-end client homes.
• Robust project management tools, including order history, archived deliveries, and payment tracking.
• Skilled furniture technicians on staff and in partnership with trusted local experts.
• 24/7 domestic and international support, so you always have access to answers when you need them.

We’re not just a delivery company—we are a luxury white-glove service tailored for the design industry. While we may be new to this region, our deep expertise and advanced tools are already creating a ripple effect in the market—and the feedback from our partners speaks volumes.

Choosing the right provider is critical—especially when you can’t be onsite. Let’s talk about how we can ensure your next project is seamless and successful. Your success is our success.